Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

 

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Portugal: 1–3 business days
• Europe: 3–7 business days
• International: 5–10 business days

Delivery times are estimates and may vary due to external factors beyond our control.

 

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

 

Customs, Duties and Taxes
We are not responsible for any customs duties or taxes applied to your order. All additional charges are the responsibility of the customer.

 

Shipping Issues
We are not responsible for delays caused by carriers. If your order is significantly delayed or lost, please contact us and we will assist in resolving the issue.

 

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.